Speakerbus iTurret
Having provided support for and installed Dealer Voice System for the banking and finance sector for many years TradeCor Solutions are very pleased to have evaluated the Speakerbus iSeries products and been appointed as a reseller/integrator for one of the most technologically advanced SIP Dealer Voice solutions available. If you have requirements for your trading floor that are proving to be challenging contact TradeCor for an advanced, innovative solution that is both easily to use and cost effective.
iTurret Overview
Speakerbus’ iTurret technology creates a distributed solution by processing voice traffic and user input at the desk endpoint. The autonomy of the endpoint enables the iTurret to access multiple service types and support a variety of applications, with the added benefit of increased resilience.
By deploying a distributed, multi-vendor solution in the datacentre or cloud, customers can reduce cost, maximise availability and centralise support skills. The ability to remotely deploy the voice application resolves many challenges experienced when supporting regional of offices, remote workers and operations in emerging markets. For large scale enterprise deployments, the iTurret meets the requirements for scalability, performance and compliance, while leveraging centralised assets such as the enterprise network, unified communications platforms and application server assets already in place.
User Attributes
High capacity with 600 programmable keys
“One Touch” operation offers ease of use and operational flexibility
Extension bridging to mobile devices
Line sharing with back office and non iTurret users
100 pages with page naming and shortcut to page functions
Line barge and ad-hoc conferencing
Simple and intuitive menus
Integrated intercom and hands free speakerphone
High definition voice quality
Customisable soft key positions, colour styles, alert tones and detail levels – per key
User key moves, deletions and additions with immediate effect
Free seating with full profile retention
Extensive directory support with synchronisation to speed dial keys
Flexible on board speaker channel configuration
Extensive brokerage speaker functions
Configurable ringing and held call queues
Modular components – ‘add-ons’
Business Attributes
Integrates with unifed communications platforms such as Avaya and Cisco
Supports toll bypass and multi-site private circuits
Automated enterprise centralised management
Automatic failover and multipoint resilience
Detailed analytics and audit trail support
Policy based user, network and service settings
Provides on-line hot-hot business continuity
Available as a managed service, premise-based or hosted solution
Multi-site deployments with central management
Selection of companion endpoints for enterprise service coverage
Minimal user support costs
Technical Attributes
Standards based multi service endpoint
Automated free seating with centralised profile storage
Background profile updates
Centralised Management System portal
Open voice recording and analytics API
Reporting of call usage for billing purposes
Uses SIP, XML, TFTP and other familiar technologies
Remote diagnostics for 2nd and 3rd line support
Supports separate Quality of Service (QoS) for media and call control
Dual network connectivity
Low heat output